Following your purchase, you have a generous 180-day window from the moment your package arrives to fully experience the benefits of our exceptional product. We sincerely hope you'll join the ranks of satisfied customers who share their positive experiences with us.
However, if your experience doesn't align with your expectations and you're not entirely satisfied with your investment, rest assured that you can request a refund!
Before initiating a refund, please ensure you've given the product sufficient time to demonstrate its effectiveness. We recommend a minimum usage period of 3 months for customers to observe the product's impact on their well-being before making a decision.
If you've decided to proceed with a refund, follow the step-by-step guideline below:
Step 1:Confirm that you are still within the 180-day period from the day your order was delivered. Retrieve the delivery date by checking the tracking number on the carrier's website.
Step 2: Compose an email to our support team at info@YourSpiritualAlliance.com, expressing your lack of conviction in the product's benefits. Include "Refund Request" in the subject line for priority processing.
Step 3: Return all product jars to us, whether empty or not, to the address below. Regardless of whether the jars are opened, enclose a note with your full name, email, and order ID (optional) to facilitate prompt processing.
19655 E 35th Dr #100, Aurora, CO 80011, USA
Rest assured, as long as you send back all the jars and the Packing Slip, your refund will be processed within a few days of receiving your package.
Please note that return shipping costs are not covered by us.
Step 4: Exercise patience; we'll expedite your refund shortly after receiving your package. You'll receive an email confirmation once the process is complete. The appearance of the refund on your credit card statement may vary based on your bank or credit card company, with a processing time of 5 to 10 days.